GCMC Senior IT Process Analyst

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Overview

Our IT professionals work on the cutting edge in all areas of technology. Their award-winning digital innovations are bringing UPS into the future and helping us make a difference for customers around the world.

Full-Time
Louisville, Kentucky
Level Varies Based on Position

Job Description

Primary Location: 6406 GRADE LANE, LOUISVILLE, Kentucky - United States of America , 40213 Job ID: R24032449

Date posted 11/14/2024

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Senior IT Process Analyst

Grade 20F

The Senior IT Process Analyst will be part of a team that is responsible for managing the systems developed by the UPS End User Development team for utilization by the Global Capacity Management Center. The Senior IT Process Analyst will be required to maintain, evaluate efficiencies and coordinate schedule updates as needed/required with the necessary IT teams for both security and operational procedures. This candidate will be required to collaborate cross-functionally with both users and system developers to create and/or maintain contractual or operationally required systems, data or reporting functions.

The Senior Information Technology (IT) Process Analyst is accountable for business aligned, time bound activities, including identification of system interfaces and development of module reuse on an enterprise-wide scale. He/She participates in the development, direction, and implementation of Information Services (I.S.) strategy, standards, initiatives, and governing policies. This position collaborates with architects and end users to develop solutions and ensure alignment with enterprise strategy. He/She contributes in project life cycle stages from initial kick-off through implementation. This position manages cross-functional relationships. He/She provides education and guidance to others on architecture, standards, principles, methodology, and trends.

The Senior IT Process Analyst may be required to provide 24/7 on site support on a as needed basis.

Qualifications:

Experience with Data Governance, Resiliency Technologies/High Availability and Microsoft Office (including Excel)
Working Knowledge of Longview
Knowledge of Standards and Governance Policies and Procedures
Technical Knowledge of Hardware & Software
Project Management
Prioritization Skills
Budget Planning
Detail-oriented
Meeting Facilitation
Team Player
Ability to work well under pressure
Ability to work with minimal supervision
Excellent verbal and written communication skills
Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field

Last Day Posted Internally - 11/23/24

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.