Our Values

One of the reasons people find working at UPS so rewarding is because the company’s values align with their own. This gives us purpose and pride in our work, driving us to deliver what matters.

What Drives Us: Our Values

In carrying out our purpose, we’re driven by an unwavering commitment to our values: trust, responsibility, excellence and integrity.

Integrity

We deliver what we promise with honesty and transparency – every day, in every way. We’re committed to doing what’s right, even when it’s hard.

Trust

We’re determined people, working together. Collaborating with each other, our customers and our communities leads to shared success and meaningful results.

Excellence

Our service to our customers, people and communities is unmatched. We aim to exceed expectations in everything we do.

Responsibility

We focus relentlessly on the future. We’re reliable problem solvers who embrace new ideas and take smart risks to unlock value and build a better tomorrow.

Focused on the Right Strategy

Our strategy is underpinned by our values, and in turn ensures our success. Customer First is about removing friction. People Led is our employee experience. And Innovation Driven is the value we create for shareowners.

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UPS Golden Rules

What’s it like to work at UPS? We invite you to take a look at our Golden Rules which act as guiding principles for how we treat each other.

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