Senior Systems Programming Analyst

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Senior Systems Programming Analyst

Find your next opportunity, work with talented teams, and grow in new ways through our energetic culture that helps you become better every day. Envision innovative possibilities to hone your skills. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself – and/or teams, there are roles ready to nurture your skills and take you to the next level. Future You goes further than you imagine.

About Information Technology at ConnectShip:

ConnectShip, Inc., a UPS subsidiary, builds multi-carrier transportation and logistics software solutions. Our products include on-premises and cloud-based transportation APIs as well as shipping and visibility solutions.

About this role:

We are looking for a talented and motivated Senior Systems Programming Analyst to join our innovative team.  This small, dynamic, and flexible environment offers a unique opportunity to showcase your talents by participating in collaborative, complex problem-solving, and emerging technologies.

The Senior Systems Programming Analyst is responsible for the evaluation, design, development, testing, maintenance, protection, and support of ConnectShip technology assets. In this role, the candidate will be eliciting, analyzing, and communicating very closely with cross-functional teams. They will contribute to the management, implementation, maintenance, performance, and support of infrastructures, applications, appliances, and a variety of hardware and software.

Responsibilities and Duties

• Performs planning, diagnoses risk and system issues, and takes corrective actions to ensure continuity of operations

• Identifies and implements technologies and processes to improve the reliability, efficiency, and availability of the systems environment

• Administration and maintenance of on-prem, virtual, and cloud infrastructure

• Active Directory administration and maintenance (both on-prem and Entra AD)

• Deployment and administration of Azure resources. Manage subscriptions, tenants, accounts, usage, cost, and performance

• M365 administration, including migration project (vendor engagement, SOW, project management, UAT) and ongoing maintenance

• Deploy, administer, and maintain VOIP technology (Team Voice)

• Server and workstation hardware and software deployments and patching

• Network hardware administration and maintenance (firewalls, switches, printers)

• Database administration (SQL Server)

• Provide technical support and troubleshoot end-user issues

• Hardware and software inventory management

• Monitors current and emerging technologies, trends, and tools

• Continual training to keep up with emerging technologies

• Works with IT team to cover all necessary activities

Minimum Qualifications:

• Experience with Azure cloud platform technology

• Database design experience (SQL Server)

• Experience deploying servers and workstations (hardware and software)

• Experience deploying hardware and software patches

• Excellent troubleshooting skills

• Adaptability and the desire to embrace change

• Excellent written and verbal communication skills

• Bachelor's degree in Computer Science or related discipline or the equivalent in education and work experience

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity, or any other characteristic protected by law.

FOR INTERNALS:

Pay Grade is 20G

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.