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Brokerage Officer

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Primary Location: PROLOGIS PK NARITA, TOKYO, Tokyo - Japan , 2891608 Job ID: R24044792

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Responsibilities

  • Customs clearance for imports and exports
  • Updating cargo status
  • Responding to customer inquiries
  • Handling instructions from domestic and international sources

Required Skills

  • Knowledge and experience in customs clearance (Customs Specialist certification preferred)
  • Communication skills (with customers, customs, team members, and other departments)
  • PC skills (Word, Excel) - proficiency in Excel functions and macros preferred
  • Time management skills
  • English communication skills (writing and reading), conversational ability preferred
  • Basic knowledge of SCS internal system E2K
  • Valid driver's license (for driving between the office and Kansai Airport for customs-related tasks)

Desired Qualities

  • High communication skills to build good relationships with department heads and employees
  • Ability to analyze problems, propose solutions, and execute them
  • Ability to quickly adapt to changes
  • Ability to concentrate and persistently perform tedious administrative tasks

Benefits and Welfare

  • Monthly salary (consideration given for those with Customs Specialist certification)
  • Defined contribution pension plan
  • Property accumulation savings plan
  • Retirement allowance system
  • Commuting allowance (up to 50,000 yen per month)
  • Employee Assistance Program (EAP)
  • Group comprehensive welfare insurance (company covers full premium)

Leave System

  • Year-end and New Year holidays
  • Special leave (3 days per year)
  • Bereavement leave
  • Childcare leave (subject to regulations)
  • Care leave (subject to regulations)

Working Hours and Days

  • Flexible working hours: 40 hours per week (core time 10:00-15:00)
  • Two days off per week (including weekends and holidays)

Salary Increase

  • Once a year (April)

Bonuses

  • Fixed bonus twice a year (equivalent to 5 months' salary per year)
  • Variable bonus twice a year (based on company and individual performance, recent average approximately 1 month)

Insurance System

  • Health insurance
  • Welfare pension
  • Employment insurance
  • Workers' compensation insurance

Location

Kansai Airport Office / Rinku Town

  • Office: 2-21 Rinku Orai Kita, Izumisano City, Osaka Prefecture Rinku International Logistics Center, Office Building
  • Access: 8-minute walk from Rinku Town Station on the Nankai Main Line and Kansai Airport Line

Other

  • Online interviews will be conducted.
  • Probation period: 3 months
  • Working conditions during the probation period: Same as regular conditions
  • Employment type: Full-time employee


Employee Type:

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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