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Brokerage Senior Assistant

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Primary Location: RINKU KOKUSAI BUTSU CTR NO.504, OSAKA, Osaka - Japan , 5980048 Job ID: R24044810

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Job Description:

Overview

In this position, you will mainly be responsible for import and export customs clearance for air cargo, holding meetings with clients regarding customs clearance and delivery arrangements, and handling legally required procedures with customs and quarantine stations, etc.

Job Description

・ Import/export customs clearance

・ Cargo status updates

・ Responding to customer investigation requests

・ Responding to instructions from both domestic and international sources

Necessary Skills

・ Knowledge and experience in customs clearance (customs clearance qualification preferred)

・ Communication skills (with customers, customs, team members, and other departments)

・ PC skills (Word, Excel) - Excel functions, macros, etc. preferred

・ Time management skills

・ English communication skills (writing, reading, conversation preferred)

・ Basic knowledge of SCS's internal system E2K

・ Regular driver's license (driving between the office and Kansai Airport when dealing with customs, etc.)

Desired Personnel

• High communication skills to build good relationships with department managers and employees

• Ability to analyze problems, propose solutions, and work towards a solution

• Ability to quickly show and apply responses to changes

• Ability to concentrate and persevere in time-consuming administrative work

Treatment and Benefits

• Monthly salary (if you have a customs broker qualification, we will take this into consideration when deciding on your salary)

• Defined contribution pension system

• Employee savings system

• Retirement allowance system

• Commuting expenses (up to 50,000 yen per month)

• Employee assistant program (EAP)

• Group comprehensive welfare insurance system (company pays all insurance premiums)

Vacation system

• New Year's holiday

• Special leave granted (3 days per year)

• Condolence leave

• Childcare leave (regulations apply)

• Nursing care leave (regulations apply)

Working hours and days of the week

•   Working hours: Flextime system 40 hours per week (core time 10:00-15:00)

•   2 days off per week (work on Saturdays, Sundays, and holidays)

Salary increase

• Once a year (April)

Bonus

• Fixed bonus twice a year (5 months per year

• Variable bonus twice a year (based on company and individual performance, approximately one month's worth of the most recent results)

Insurance system

• Health insurance

• Employee's pension insurance

• Employment insurance

• Workmen's accident compensation insurance

Workplace

Kansai Airport Office/Rinku Town

• Office: 2-21 Rinku Orai Kita, Izumisano City, Osaka Prefecture

Rinku International Logistics Center Office Building

• Access: 8 minutes walk from Rinku Town Station on the Nankai Main Line and Kansai Airport Line

Other

• Online interviews will be conducted.

• Trial period: 3 months

• Working conditions during trial period: Same conditions

• Employment type: Full-time employee


Employee Type:

Permanent


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