Primary Location: 93-99 LAMBECK DRIVE, MELBOURNE, Victoria - Australia , 3043 Job ID: R25006654

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Job Description:

The role is responsible for processing export shipments while coordinating and maintain excellent customer service.

The goal will be to achieve high accuracy through our forwarding systems to ensure high productivity and operational excellence.

Registration and processing of Export shipments
Shipment tracking through airline web site.
Liaise with vendors, overseas office, customers, quarantine, CTO, airlines and internal stakeholders to ensure timely lodgment of shipment documentation
Coordination of customer p/up requirements
Processing in accordance with Australian Border Force requirements.
Investigate & resolve customer queries & concerns
Data Entry, reporting and delay updates.
Accurate and timely invoicing for customers and agents
General administration duties
Any other ad-hoc duties as requested by the Team Leader/Supervisor
Ability to work independently and safely through implementing safe work methods.

REQUIRED QUALIFICATIONS, EXPERIENCE AND SKILLS

At least 1 year of Freight Industry experience using a freight forwarding system such as CW1, Expedient… etc.
Knowledge of incoterms/ knowledge of ICS
Excellent interpersonal and communication skills
Ability to work in a team environment
Candidate hold a DG certification will have privilege.
Maintain high level attention to detail
Ability to work unsupervised and be proactive in completing tasks assigned to the job function.
Visa Status – Australia Citizen or Permanent Residency

Employee Type:

Permanent

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