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Director, Enterprise Accounts

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Primary Location: 4 CHOME 13-23 SHIBAURA MS BLDG, MINATO-KU TOKYO, Tokyo - Japan , 1080023 Job ID: R24048153

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary:
This position generates new business by managing business relationships between UPS and designated Enterprise Accounts. He/She executes business plans by meeting and exceeding sales and revenue goals. This position leads service and sales activity across UPS's portfolio of products and services including Freight, Package, Forwarding, and Distribution. He/She drives global business growth through solution development, customer-facing communications, contract development, value creation, and negotiation. This position obtains knowledge about customers’ competitors to consult customers on UPS solutions that support their market competitiveness.

Responsibilities:

  • Maintains contract compliance and renewal process to ensure elements of contracts are being followed and negotiated by both UPS and the customer.
  • Maintains and monitors customer information and account performance data for Freight, Package, and Forwarding and Distribution to track sales performance against sales objectives.
  • Utilizes business information and analysis reporting tools to assess account performance analysis.
  • Monitors and tracks competitors to gain competitive intelligence to be used in engaging prospects and customers.
  • Drive new business development by consistently pursuing business opportunities across UPS’s service offerings.
  • Monitor competitor activity and market trends to gain competitive intelligence, utilizing this information to engage prospects and customers with relevant UPS solutions.
  • Lead strategic customer communications and collaborate with internal teams to deliver tailored solutions that meet customer needs and drive revenue growth.
  • Negotiate and close high-value contracts, ensuring mutually beneficial outcomes for both UPS and the customer.

Qualifications:

  • In-depth understanding of global logistics and supply chain solutions, including Freight, Package, Forwarding, and Distribution services.
  • Strong financial acumen and analytical skills to assess and drive account performance.
  • Exceptional negotiation skills with a history of closing complex, high-value deals.
  • Ability to build and maintain strong relationships with senior-level decision-makers and key stakeholders within Enterprise Accounts.
  • Excellent communication and interpersonal skills, with the ability to engage and influence both customers and internal teams.
  • Experience working in a global, cross-functional team environment.
  • Advanced knowledge of industry trends and the competitive landscape.
  • Strong background in contract negotiation and solution selling.

Requirements:

  • Minimum Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. Master’s Degree or MBA will be a plus
  • At least 7-10 years of experience in a field sales role, with a strong track record in managing enterprise-level accounts in healthcare, including leadership or strategic responsibilities.
  • Proven experience in sales with a demonstrated ability to secure significant business opportunities
  • Previous experience in logistics within the healthcare sector, specifically working with Chinese pharmaceutical brands.
  • Proven track record of increasing sales against plan objectives in previous assignments
  • Willingness to travel for business as required.


Employee Type:

Permanent


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