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(수입통관부) Brokerage Admin Assistant I

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Primary Location: 3/F WAREHOUSE,295BEON-GIL, JUNG-GU,124, GONGHANGDONG-RO, INCHEON, Korea, Republic of , 22380 Job ID: R25009028

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Job Description:

Job Summary

The Brokerage staff is responsible for supporting clearance service to customers. He/she follows operation plans and work procedure to meet customer deadlines, maintains a close relationship with customer. This role will actively engage in auditing description on invoice to be submitted for the customs clearance in timely manner.

He/she will be the one point of contact for customer enquiries and have a strong command of our customer service policies, and be well-versed and trained in product knowledge that can be critical for offering quick and accurate resolution to customer's shipment.


Responsibilities:

Handling import clearance process following work procedure

Ensuring data accuracy and integrity for import shipment.

Communicating and gathering requirements from customers and provide feedback to broker for clearance.

Work with involved parties to customer service

Providing customers accurate clearance information and procedure.

Assists with problem resolution to meet customer needs and customs compliance

Work flexibility with other brokerage positions

Maintaining compliance and UPS Policy

Complete training related career development

Support other brokerage business/training


Qualifications:

Practical experience in brokerage, clearance and CS work experience is preferred.

Confident, trustworthy, customer-oriented and able to work in a fast paced environment.

Positive and able to work well in a team with excellent interpersonal skill.

Hands-on knowledge in MS office program.

Good ability for reading, writing and speaking English.

Ability to work with little or no supervision.

주요업무 :

1) B2B 수입화물에대한고객입항안내인보이스선적서류확인/검토

2) 원활한수입통관진행을위한서비스제공 (고객으로부터세관신고에필요한정보확인관세사전달)

3) 입항으로부터화물통관완료/출고시까지고객안내제공

자격요건  :

수입화물통관 CS 관련업무유경험자우대,

관세사무소/포워딩유사산업직군종사유경험자우대

MS 오피스프로그램활용능력

영어읽기, 쓰기, 말하기능력우수자우대

근무시간 :

평일 08:30~17:30 (점심휴게시간 12:00~13:00)

/일요일순번표에따른순환근무( 1.5정도)


Employee Type:

Permanent


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