Skip to main content

Software Engineer II

Apply Now Back to Top (scrolls to top of page)
Primary Location: 2650 BUTTON GWINETT DRIVE, DORAVILLE, Georgia - United States of America , 30340 Job ID: R25002922

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

We are seeking a skilled and motivated Ansible Software Engineer to join our dynamic IT Operations team. This role supports enterprise information systems housed within our facility, supports automated and secure centralized data centers, large computer rooms, corporate facilities, and other company locations. The ideal candidate will ensure a stable operating environment and maximize the use of system facilities. Developing effective relationships with business stakeholders and various end users is essential. This role ensures that required IT services are identified, developed, supported & crossed trained to the satisfaction of stakeholders, and establishes and maintains service level agreements while serving as the main point of contact for all service issues.

Applies the principles of software engineering to design, develop, maintain, test, and evaluate computer software that provide business capabilities, solutions, and/or product suites. Provides systems life cycle management (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.) to ensure delivery of technical solutions is on time and within budget. Researches and supports the integration of emerging technologies. Provides knowledge and support for applications’ development, integration, and maintenance. Develops program logic for new applications or analyzes and modifies logic in existing applications. Analyzes requirements, tests, and integrates application components. Ensures that system improvements are successfully implemented. May focus on web/internet applications specifically, using a variety of languages and platforms. Defines application complexity drivers, estimates development efforts, creates milestones and/or timelines, and tracks progress towards completion.

Provides specific functional expertise that is theoretical and conceptual in nature. This expertise is typically acquired through a combination of university education and experience within a field. May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise. Particularly at higher levels, sophisticated subject matter expertise is a requirement for success.

Applies working knowledge and experience in own job discipline. Continues to broaden capabilities and understanding of the company, processes and customers. Solves problems in straightforward situations by analyzing possible solutions using experience, judgment, and precedents. Impacts quality of own work and the work of others on the team. Performs a range of assignments with a moderate level of guidance and direction.

Agile Engineering Best Practices
• Understands the software development lifecycle and how various agile engineering practices can be used (e.g., in planning, requirements analysis, design, coding, unit testing, acceptance testing).
• Understands when to apply agile methodologies vs. traditional methodologies to achieve the best development outcome.
• Applies agile engineering practices (e.g., Extreme Programming techniques such as pair programming and test driven development) in own software development projects.

Project Management
• Develops project plans, defines timeframe, and prioritizes tasks to achieve project milestones and deliver intended objectives.
• Identifies the type of resources required to support a project, and makes recommendations for specific people, technology, partners, etc.
• Monitors progress to meet project milestones, timelines, specifications and requirements.

Troubleshooting
• Gathers pertinent information about a problem by analyzing data and patterns and identifying underlying issues.
• Researches and recommends more detailed solutions to resolve problems.
• Implements solutions based on advanced knowledge of standard practices and previous experiences; escalates complex or unprecedented issues and needed.

Application Development/Programming
Develops and tests complex or non-routine software applications and related programs and procedures to ensure they meet design requirements.

System and Technology Integration
Demonstrates knowledge of advanced and relevant technology; exhibits comfort working with several forms of technology; understands the relationship between applications, databases and technology platforms.

Technology Advising/Consulting
• Communicates effectively with customers; listens to customers’ concerns and issues regarding technology; determines customers’ needs and expectations and responds accordingly.
• Ensures that operational teams and subcontractors have a clear understanding of customer requirements; identifies technical issues and provides data to support solutions.
• Considers new ways of using technology to meet or enhance customers’ needs.

Key Responsibilities:

  • Function as the primary point of contact to support Ansible – Windows Server related software deployments.

  • Define and implement industry standard processes to implement Ansible runbooks.

  • Experience in developing Ansible roles and Ansible Playbooks

  • Experience in managing and supporting code on Ansible databases (SQL)

  • Install, configure, package, and maintain operating systems and software applications.

  • Implement infrastructure automation through ansible for auto provisioning, code deployment software installation and configuration updates.

  • Perform regular maintenance and updates software packaging.

  • Diagnose and resolve technical issues related to deployments for servers and network devices.

  • Assist in the management, documentation, and cross training.

  • Collaborate with other IT team members to ensure seamless operation of the company’s IT infrastructure.

  • Provide training and support to end-users to improve their technical skills and usage of IT resources.

  • Develop effective relationships with business stakeholders and various end users.

  • Establish and maintain service level agreements and be the main point of contact for all service issues.

  • Manage user accounts, permissions, and access control lists (ACLs).

Required Qualifications:

  • Excellent problem-solving and analytical skills, with attention to detail.

  • Extensive knowledge and experience troubleshooting Ansible, PowerShell script.

  • Proven experience with the setup and troubleshooting of Software package deployment.

  • Excellent communication skills and the ability to work well with a team.

  • Previous experience in a support or similar IT support role.

  • Bachelor’s degree in computer science, Information Security, or Business Administration. (Or equivalent experience).

  • Microsoft Certified Professional (MCP) certification.

  • CompTIA A+ certification. (Or equivalent experience).

  • CompTIA Network+ certification. (Or equivalent experience).

Other Criteria

  • Job Grade: 20D

  • Must be currently located in the same geographic location as the job or willing to relocate yourself - Required

  • Last day to apply is 03/14/2025 11:59pm

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Apply Now
Explore Location

Recently Viewed Jobs

You haven't viewed any jobs yet. Start exploring now to find the perfect opportunity for you!

See All Jobs

Our Stories