OT Automation Software Engineer

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Job Description:

This position develops, designs, tests, integrates, and deploys system software solutions. This position provides field support and conducts site visits to evaluate performance, review installations, and provide project support. This position tests applications to ensure designs meet requirements, business needs, and determine the most effective solutions. This position manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end. This position works on site with vendors, consultants, electrical and mechanical contractors and local cross-functional staff to successfully meet the project objectives with regards to system functionality, system performance, and system reliability. This position requires 80% travel to complete necessary job requirements.

Responsibilities:

• Maintain automation software lifecycle and various agile engineering deployment practices

• Assist on software development projects for product enhancements

• In field integration and commissioning of software various material handling product lines

• Identifies issues that need to be resolved by engineers or application developers promptly.

• Communicates with management team to provide updates and ensure effective implementation of solutions.

• Gathers data from tested solutions to compare to benchmarking data and ensure effectiveness.

• Performs field certification to ensure installed solutions meet customers’ and group’s installation standards.

• Supervises consultants and vendors for workstation, server and embedded system program development for complex control systems.

• Follows up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.

• Provides field support for integration of systems whenever necessary.

• Collaborates with team members to determine project requirements from overall system designs and to obtain appropriate solutions (e.g., software, hardware, processes, etc.).

• Attends design reviews meetings with internal and external team members to identify for business needs and system requirements.

Stakeholder Engagement:

Identifies and manages key business partner relationships, listens to and understands their needs and expectations, maintains open two-way communication and delivers value to business partners. Maintains, facilitates, and improves upon those relationships and demonstrates accountability for results. Develops trust and influence among key business partners. Is available and consistently communicates with business partners to reach desired goals in a timely manner, showing flexibility when needed.

Process Improvement

• Assesses bottlenecks in work processes within teams to streamline and simplify workflow.

• Coordinates with team members to execute new ideas or approaches and achieve process improvement goals.

• Compiles data and analyzes the impact of process changes.

Technical Communication/Presentation

• Confirms comprehension and understanding of complex information (e.g., legal, operational risk, and regulatory data) by correctly and clearly answering routine questions.

• Creates clear, concise and organized communication materials (e.g., policies & procedures, guidelines, presentations, messages).

• Considers and understands the audience’s specific needs and comprehension level to determine the most appropriate message and delivery method, limiting or explaining technical language.

Building a Business Case

• Articulates the presenting business issue impacting own team and helps develop the rationale for addressing it (e.g., impact on customer satisfaction scores or team revenues).

• Assists in the identification and analysis (e.g., cost/benefit, risk) of potential solutions to address the business need.

• Helps determine the recommended solution, documenting the business case for change and sharing with team leadership.

Project Management

• Develops project plans, defines timeframe, and prioritizes tasks to achieve project milestones and deliver intended objectives.

• Identifies the type of resources required to support a project, and makes recommendations for specific people, technology, partners, etc.

• Monitors progress to meet project milestones, timelines, specifications and requirements. 

Qualifications:

• Ability to work flexible work schedule including weekends.

• Must be able to travel within the continental US 80%

• Experience with Automation software development & integrations - Preferred

• Experience with C++, Python, Lisp, GoLang - Preferred

• Extensive experience in Linux based Operating System Environments - Preferred

• Experience in system communications protocols: Ethernet/IP, EtherCAT, CAN open, DeviceNet, TCP/IP, UDP IP, HTTP, FTP, SFTP, USB, MODBUS TCP, RS 232/485, XMPP - Preferred

• Familiar with modern security techniques and standards - Preferred

• Proficiency in Microsoft Office products.

Internal Salary Grade: 20E

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.