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Job Description:

SENIOR BUSINESS SYSTEMS ANALYST

GRADE 20G

Will consider candidates in Timonium, MD, Alpharetta, GA, Atlanta, GA, Louisville, KY, Mahwah, NJ and Parsippany, NJ

Job Summary
The Senior Business Systems Analyst position ties technology to our business needs and determines how new solutions, carrier business rules, and industry changes will affect our customers. He/She performs analysis to ensure we maximize the positive impact across the business, documents what needs to be built and certifies the resulting product with our carrier business partners. This position enables the organization to achieve its goals and brings value to our teams and customers.

Responsibilities:

• Works with little or no supervision on projects of moderate to high complexity and independently on projects of low to moderate complexity.
• Serves as liaison between our Business Development, Development and Quality Assurance teams.
• Serves as the primary technical contact with carrier partners and certification teams.
• Contributes to the identification of solutions, elicitation and development of business and functional requirements that meet the needs of the business in a date driven business and application development environment.

Qualifications:

• Highly experienced in Requirements elicitation and documentation analysis
• Strong understanding of Agile methodologies and frameworks (e.g., Scrum, Kanban).
• Knowledge of Microsoft Office and other documentation tools
• Strong analytical skills
• Organizational skills
• Attention to detail
• Time Management Skills
• Excellent written and verbal communication skills
• Experience with Carrier business rules and industry standards is plus
• Bachelor's Degree (or internationally comparable degree) in Computer Science or related field - Preferred

Last Day Posted Internally - 4/17/25

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $84,900/year to $157,320/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.