Driver Helper Onboarding FAQ

We will provide you with a reflective vest. We’re fairly flexible with what you wear so long as it’s comfortable and practical. Our only rules are no loose-fitting clothes, no shirts, hats, or jackets with offensive themes, images, or logos, and no loose or long jewelry.

Shoes or boots must be black or brown and polishable. They must have sturdy uppers made of leather, man-made leather or similar protective material, provide good support and have non-slip soles. Examples of bad footwear include tennis shoes/sneakers/running shoes, loafers, and sandals.

Please bring a valid (non-expired) Government Issued Photo ID with you on your first day. Review the list of acceptable documents and BRING ORIGINALS—copies will not be accepted. Please print, complete, and remember to bring your I-9 form with you.

You could receive further communications about your start date and/or online training by email, text, or phone. You will also be required to meet up with a representative to complete your employment processing documents before you can start.

How you get to and from your assigned pick-up spot is up to you. All we ask is that you report for work on time every day. Make sure you keep your phone charged and near you each morning, and you’re ready to start your shift within 30 minutes of being contacted.

Bring water and light snacks. The work here is very physical and you’ll need to keep your energy up.

You'll receive email and text reminders, but you may also check the date and/or time of your appointment or reschedule through the link sent as a text message and email.

If you need to reschedule your appointment, you can by clicking on the link that was texted and emailed to you. Once you are logged in, you can reschedule your appointment.

The jobs available at a given location can change daily, so you should sign up for job alerts or check the site often to see if a position you're interested in has opened up. You'll also be able to see if a particular location of interest is actively recruiting and what job opportunities are available there.